FOR ORDERS WITHIN AUSTRALIA
We appreciate that shopping online for shoes can be challenging, therefore we do offer a return or exchange program.
You may return your product to Miss Polly for a full refund of the purchase price at your expense. Products must be returned to us within 14 days of purchase with a copy of your receipt.
Sandals must be returned (for refund or exchange) in their original packaging, they must be unworn, not altered or used in any way.
We can only refund the credit card originally used for payment.
For goods received that are faulty and unworn, please email us at firstname.lastname@example.org stating the order number and nature of the problem.
We will not refund the cost of return postage.
We are happy to exchange within 14 days of purchase. You may return your product for exchange at your expense.
Please email us at email@example.com advising us of the style/size you wish to exchange for and your contact number.
Returned items must be sent back to us unworn and in their original condition with tags.
FOR ALL INTERNATIONAL ORDERS
We DO NOT offer a Return, Exchange or Refund on all International Orders. Please choose your size very carefully.